Shipping
- Please make sure that the address you provide at checkout is accurate. This is the address that will be used to ship your product and if for any reason it is inaccurate (causing the shipment to be sent back to me), you will be responsible for paying for the shipping again.
- Processing times may take 1-3 business days and shipping times may vary (3-5 business days is a good estimate, but it could be longer or shorter.) Note: Once processing is completed, shipping is out of my control.
- We are working on setting up International shipping, but it is not offered on our website at this time. However, if you live outside of the U.S and are interested in purchasing a product, please contact me and I will find out how much shipping to your country will cost.
Returns and Refunds
- All sales are final and I do not accept returns, exchanges, refunds or cancellations at this time.
- I am not responsible for any damage that a piece may have as a result of shipping.
- I do my best to be as transparent as I can about my products, but if you have a unique situation please contact me so that we can make things right. Otherwise these are the policies.
- A 50% deposit is required upfront. This deposit is nonrefundable but will go towards the cost of your commission. Therfore, when a product is finished you will only need to pay the remaining cost and any additional shipping fees.
- Commissions will be done in my art style - if you're looking for a different style- please reach out to a different artist. If you aren't sure ask, but generally if you like my art then you like my art style.
- If you have a specific idea in mind, please provide me with as many reference photos, instructions, or descriptions as possible. Otherwise I will happily use my own creative freedom.
- I have the right to decline any commission requests.
- Please keep in mind that major adjustments can be difficult to make and should be kept to a minimum. Major adjustments can usually be avoided when the client and artist work together at the beginning creative stages (when they are both on the same page).
- Please don't be afraid to contact about commissions or any other inquiry! I don't bite